Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to personal information collected through our Site and in connection with our Services. It does not apply to information collected by third parties, including any websites, services, or applications that may link to or be accessible from our Site.

For information about the terms governing your use of our Services, please refer to our Terms of Service.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Complete contact forms or request information
• Schedule consultations or engage our Services
• Subscribe to newsletters or communications
• Participate in trainings, workshops, or assessments
• Communicate with us via email, phone, or other channels

This information may include:

• Name, job title, and professional credentials
• Email address, phone number, and mailing address
• Organization name, type, and size
• Payment and billing information (processed by secure third-party processors)
• Information about your organization's needs, circumstances, or incidents
• Any other information you choose to provide

Information Collected Automatically

When you access our Site, we automatically collect certain technical information:

• IP address and approximate geographic location
• Browser type, version, and language preferences
• Device type, operating system, and screen resolution
• Pages visited, time spent, and navigation patterns
• Referring and exit URLs
• Date and time of access

Information from Third Parties

We may receive information about you from third parties, including:

• Business partners or referral sources
• Publicly available sources
• Analytics and marketing service providers

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, personalize, and improve our consulting, training, and advisory Services
• Communications: To respond to inquiries, send service-related notices, and provide requested information
• Marketing: To send newsletters, updates, and promotional materials (with your consent where required)
• Analytics: To analyze Site usage, improve functionality, and optimize user experience
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests
• Business Operations: To manage our business, including billing, accounting, and administrative functions
• Contractual Obligations: To fulfill our obligations under agreements with you or your organization

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following circumstances:

Service Providers

We engage trusted third-party companies and individuals to perform services on our behalf, including website hosting, email delivery, payment processing, analytics, and customer support. These providers have access to personal information only as necessary to perform their functions and are contractually obligated to maintain confidentiality and security.

Professional Advisors

We may share information with our attorneys, accountants, insurers, and other professional advisors as necessary for business operations.

Legal Requirements

We may disclose information if required to do so by law or in good faith belief that such action is necessary to:

• Comply with legal obligations, court orders, or legal processes
• Protect and defend our rights, property, or safety
• Protect the safety of our clients, employees, or the public
• Detect, prevent, or address fraud, security, or technical issues

Business Transfers

In connection with any merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to a successor entity. We will provide notice before your information becomes subject to a different privacy policy.

With Your Consent

We may share your information for other purposes with your explicit consent.

5. Sensitive & Confidential Information

We are committed to handling all such information with the highest standards of care and confidentiality. However, please be aware of the following:

• No Privilege: Communications with Aftermath Solutions in connection with our consulting services are not protected by attorney-client privilege, therapist-patient privilege, or any other legal privilege. Even where team members hold professional licenses, our organizational consulting services do not establish clinical or privileged relationships.
• Mandatory Reporting: We may be required by law to report certain information, including imminent threats of harm to self or others, suspected child abuse or neglect, or other matters subject to mandatory reporting requirements.
• Scope of Confidentiality: While we maintain strict internal confidentiality practices, information shared with us may need to be disclosed to team members, subcontractors, or service providers as necessary to deliver our Services.
• Engagement Agreements: For consulting engagements, confidentiality terms are governed by the specific agreement between Aftermath Solutions and your organization.

6. Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Enable essential Site functionality and security
• Remember your preferences and settings
• Analyze Site traffic and usage patterns
• Measure the effectiveness of our marketing efforts

Types of Cookies We Use

• Essential Cookies: Required for basic Site functionality; cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our Site
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

Your Cookie Choices

Most web browsers allow you to control cookies through settings. You can typically set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being sent. However, disabling cookies may affect Site functionality.

For more information about online tracking and opt-out choices, visit:

• Network Advertising Initiative: optout.networkadvertising.org
• Digital Advertising Alliance: optout.aboutads.info

7. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest where appropriate
• Access controls limiting data access to authorized personnel
• Regular security assessments and monitoring
• Secure hosting infrastructure with reputable providers
• Employee training on data protection practices

8. Data Retention

We retain personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Provide our Services and maintain client relationships
• Comply with legal, accounting, or reporting obligations
• Resolve disputes and enforce our agreements

Retention periods vary based on the type of information and purpose of collection. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Information related to consulting engagements may be retained for a minimum of seven (7) years following completion of services, or longer if required by law or contractual obligations.

9. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Portability: Request a copy of your information in a portable, machine-readable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent where processing is based on consent
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us using the information provided below. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request.

Please note that certain information may be exempt from such requests under applicable law, and we may need to retain certain information for legal or legitimate business purposes.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information collected, the purposes for collection, and the categories of third parties with whom information is shared
• Right to Delete: Request deletion of personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out of Sale/Sharing: We do not sell personal information or share it for cross-context behavioral advertising
• Right to Limit Use of Sensitive Information: Request limitations on the use of sensitive personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Categories of Information Collected

In the preceding 12 months, we have collected the following categories of personal information: identifiers (name, email, IP address), professional information (job title, employer), commercial information (services purchased), internet activity (browsing history on our Site), and inferences drawn from this information.

Submitting Requests

California residents may submit requests by emailing Hello@theaftermathsolutions.com with "California Privacy Request" in the subject line, or using the contact information below. You may designate an authorized agent to make requests on your behalf with proper verification.

11. International Data Transfers

Aftermath Solutions is based in the United States. If you access our Site or Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our Site or Services, you consent to the transfer of your information to the United States and acknowledge that your information will be subject to U.S. law.

12. Third-Party Links & Services

Our Site may contain links to third-party websites, services, or applications not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.

We are not responsible for the content, privacy practices, or security of third-party websites or services, even if accessed through links on our Site.

13. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

14. Limitations of Services

15. Disclaimer of Liability

16. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this Policy
• Post the revised Policy on our Site
• For material changes, provide additional notice (such as email notification or a prominent notice on our Site)

We encourage you to review this Privacy Policy periodically. Your continued use of our Site or Services after the effective date of any changes constitutes your acceptance of the revised Policy.

17. Governing Law & Disputes

This Privacy Policy and any disputes arising from or relating to it or our privacy practices shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Any legal action or proceeding relating to this Privacy Policy shall be brought exclusively in the state or federal courts located in Westchester County, New York, and you consent to the personal jurisdiction of such courts.

Before initiating any legal action, you agree to first contact us to attempt to resolve any dispute informally.